A reply regarding the Woolworths incident
Dear Ms Tan
Thank you for contacting the Woolworths website, Feedback such as yours plays a major role with the improvements which we are able to provide to our customers.
I would like to confirm that your complaint regarding service encountered at our Thornleigh Supermarket has been acknowledged and referred to the appropriate Regional Office for their attention and response to you.
Customer service and satisfaction are of paramount importance to us.
Website Feedback Co-ordinator